KAN-WIN operates a 24-hour multilingual hotline via bilingual staff and language interpretation. It is equipped to serve immigrant speakers of other languages through a language translator.

KAN-WIN’s hotline is usually the first point of contact for victims of domestic violence and/or sexual assault. Trained staff members and dedicated volunteers answer the crisis hotline 24-hours a day, 7 days a week, year round. They respond to over 350 calls a year, listening to survivors in distress, assisting them in seeking help from abusive situations and directing them to services and programs. If you need more or permanent help, KAN-WIN staff will follow up all calls.

Through the transitional housing project, KAN-WIN helps victims of domestic violence and sexual assault to find ideal affordable housing in the communities in downtown Chicago (considering factors such as children's school district, transportation, work, rent, safety, etc.), and provide up to 24 months of rent subsidies and three months of water and electricity subsidies.

Case management and economics courses in the transitional housing program (such as setting financial goals for life, applying for scholarships, attending vocational training courses, improving work skills, applying for social benefits, etc.) help clients to be self-reliant in life and financially. The project also provides one-on-one or group counseling to regulate emotions and psychological counseling.

For more information, please contact the TH Program Coordinator at info@kanwin.org.

The Legal Advocacy team helps survivors understand their legal rights, including the Illinois Domestic Violence Act, the Prevention of Violence Against Women Act, Illinois Family Law, immigration policy, and other related criminal and civil legal systems.

We help survivors by providing support and helping overcome tension as they enforce their legal rights. We provide assistance with applications for emergency protective orders, immigration status waivers and family law issues. We provide companionship and rights protection during legal proceedings. We can provide legal agency referrals to ensure that the client has legal aid. We help survivors with safety plans for themselves and their children.

For more information, please contact the Legal Advocacy team at info@kanwin.org.

Case management begins when the immediate crisis has resolved. If you express interest in long-term service, we will discuss with you your short-term and long-term goals and needs in life. KAN-WIN 's services are based on understanding your cultural background and language. All services are free, confidential and multilingual (Korean, Chinese, Mongolian, and English).

Services include:

Personal Consultation: KAN-WIN 's consultants have consulting education background and license. Counseling helps victims of domestic violence and sexual assault recover from trauma and address underlying personal issues.

Job Skills Development: Elementary and Intermediate Computer Courses, English Courses, Resume Writing, Interview Skills, Networking and more.

Economic + Financial Capacity Development: 8 weeks of financial management courses to help clients understand and manage their own financial income and expenditure. Others - If the client meets the conditions, KAN-WIN helps to apply for social welfare, etc.

Support groups help survivors experiencing violence break out of isolation, connect with others, and realize they are not alone in this journey.

The group provides a safe and private environment where survivors can express and explore the difficulties and challenges they are going through; reduce isolation and connect with other survivors who have similar experiences; participate in psychological counseling that includes Asian cultural factors; learn about health, economic management And other helpful information like self-care, health care bills, credit history, career planning, and more.

The group provides Asian cuisine dinner, once a week, the location is convenient to public transportation, and participants can bring their children to participate in the concurrent children's project group activities.

Children's projects work with families to strengthen parent-child relationships, promote good family communication skills, mediate conflicts caused by cultural and intergenerational differences, reduce children's and mothers' feelings of self-blame, anger, loneliness or shame, improve children's and mothers' ability to resolve conflicts, and enhance confidence, academic progress and healthy social skills.

The children's project provides case management, personal counseling and psychological counseling, children's activity groups, education and childcare rights protection, information referral, follow-up services, outings and holiday parties, etc.